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Language Interpreter Services (LIS) program


The Language Interpreter Services (LIS) program supports the delivery of spoken and sign language interpreter services to victims of domestic and/or sexual violence, including human trafficking, who do not speak English or French or who are Deaf or hard of hearing.

The objective of the program is to enable victims of violence to access the broader service system including: social, healthcare and legal services (e.g. the Domestic Violence Court (DVC) Program, which includes police, Victim/Witness Assistance Program (V/WAP) staff, Crown Attorneys, and Probation and Parole staff). The LIS program provides a critical link through which vulnerable clients with language barriers may access a range of services and supports available to them in the broader community.

The LIS program is delivered by a province-wide network of community-based not-for-profit agencies that provide trained interpreters to assist service providers from various sectors, including police, shelters, hospitals, domestic violence courts and community legal clinics to communicate with, and facilitate access to services for eligible clients who are victims of violence.


The Call for Proposals for the Language Interpreter Services Program is now closed.

Eligibility Requirements

The applicant must satisfy the Ministry that it has systems in place to receive, manage and account for public funds. To do this the applicant must:

  • Demonstrate experience delivering language interpreter services in Ontario for a minimum of two years;
  • Be incorporated as a non-profit organization in Ontario, and have been in operation for more than two years;
  • Be overseen by an elected Board of Directors or equivalent governance structure that demonstrates accountability to the community and/or its membership, and up-to-date by-laws;
  • Provide a copy of an audited financial statement that was prepared within the last year and the most recent annual report;
  • Provide proof of general liability insurance coverage of not less than $2,000,000; and
  • Demonstrate ability to deliver services in compliance with all applicable provincial and federal legislation.

Program Guidelines

All applications must be submitted online, in English or French, through Grants Ontario. New applicants (i.e., those without a ONe-key ID and password) will need to register with Grants Ontario before beginning the application process. New applicants should enroll in Grants Ontario at least two (2) weeks prior to the LIS application deadline. Once an organization is enrolled in the Grants Ontario system, they may proceed through the application process.

There are two (2) forms that will need to be completed as part of the LIS application process:

1) Grants Ontario System Application Form (accessible through the Grants Ontario System)

2) LIS Supplementary Attachment Application Form (a Word formatted document to be filled out and attached to Grants Ontario).

Applicants must complete both of these forms, and provide supporting documentation as required, in accordance with the instructions set out in the LIS Application Guidelines document (below).

Please carefully review the following documents prior to starting your online application process:

Reference Documents:

1) The Grants Ontario System – Registration Guide for Applicants

2) Grants Ontario System – Reference Guide for Applicants

3) LIS Call for Proposals Application Guidelines

To begin the application process, please LOG IN

Questions regarding the Call for Proposals

To ensure fairness and transparency in the Call for Proposals (CFP) process, all questions regarding the CFP must be submitted to LIS@ontario.ca by 5:00 p.m. on Friday, October 10, 2014.

Questions and responses will be posted on Grants Ontario (this page) regularly until Friday, October 24, 2014.

Responses to LIS CFP questions


If you have technical questions about Grants Ontario and the online application process, please contact: The Grants Ontario Customer Service Team via Phone: 1-855-216-3090 or 416-325-6691 or by email: GrantsOntarioCS@Ontario.ca.

If you require application documents in alternative formats, please contact 416-314-7509.

Last updated: November 3, 2014